Privacy Policy

Last updated: September 25, 2026

Sunkissed Skincare operates this store and website, including all related information, content, features, tools, products, and services, to provide you, the customer, with a curated shopping experience (the “Services”). Sunkissed Skincare is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you visit, use, or make a purchase or other transaction through our website, https://sunkissedskincare.in/, or otherwise communicate with us.

By accessing or using our Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term “personal information,” we mean information that identifies or can reasonably be linked to you or another person.

Depending on how you interact with our Services, we may collect or process the following categories of personal information:

• Contact details, including your name, address, billing address, shipping address, phone number, and email address.
• Financial information, including payment card information, transaction details, payment method, payment confirmation, and other payment-related information.
• Account information, including your username, password, preferences, and settings.
• Transaction information, including products you view, add to your cart, wishlist, purchase, return, exchange, or cancel, as well as your transaction history.
• Communications with us, including information you provide when contacting our customer support team or communicating with us.
• Device information, including information about your device, browser, network connection, IP address, and other technical identifiers.
• Usage information, including information about how and when you interact with or navigate our website and Services.

Personal Information Sources

We may collect personal information from the following sources:

• Directly from you, including when you create an account, browse or use our Services, place an order, contact us, or otherwise provide information to us.
• Automatically through our Services, including information collected from your device when you visit or use our website, cookies, and similar technologies.
• From our service providers, including companies that provide technology, payment processing, shipping, analytics, customer support, and other services on our behalf.
• From our partners or other third parties, where permitted by applicable law.

How We Use Your Personal Information

Depending on how you interact with us and which Services you use, we may use your personal information for the following purposes:

Provide, Tailor, and Improve the Services

We use your personal information to provide and improve our Services, including to:

• Process and fulfill your orders.
• Process payments and transactions.
• Arrange shipping and delivery.
• Manage returns, exchanges, and cancellations.
• Create and manage customer accounts.
• Remember your preferences and items you are interested in.
• Send order and account-related notifications.
• Provide customer support.
• Enable product reviews and other website features.
• Provide a more personalized shopping experience.
• Recommend products that may be relevant to your interests.
• Improve our website, products, services, and customer experience.

Marketing and Advertising

We may use your personal information for marketing and promotional purposes, including sending promotional communications by email, SMS, or other permitted communication methods.

We may also use information about your interactions with our website, including products you have viewed, purchased, or added to your cart, to provide relevant advertisements and promotional content, where permitted by applicable law.

You may opt out of promotional communications at any time by following the unsubscribe instructions included in those communications.

Security and Fraud Prevention

We may use your personal information to:

• Authenticate customer accounts.
• Help provide a secure shopping and payment experience.
• Detect, investigate, and prevent fraudulent, illegal, unsafe, or malicious activity.
• Protect our website, Services, customers, and business.
• Enforce our terms, policies, and applicable laws.

If you create an account with us, you are responsible for keeping your login credentials secure. We recommend that you do not share your username, password, or other account information with anyone else.

Communicating With You

We may use your personal information to communicate with you regarding:

• Your orders and purchases.
• Shipping and delivery.
• Returns and exchanges.
• Customer support requests.
• Account-related matters.
• Important updates relating to our Services.
• Other communications necessary to maintain our business relationship with you.

Legal Reasons

We may use or disclose your personal information when necessary to:

• Comply with applicable laws and regulations.
• Respond to valid legal requests or government authorities.
• Protect our legal rights.
• Investigate potential violations of our terms or policies.
• Participate in legal proceedings or dispute resolution.
• Protect the safety and security of our customers, website, and Services.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate business purposes and as permitted by applicable law.

These third parties may include:

Shopify and Service Providers

We may share information with Shopify and other third-party service providers that perform services on our behalf, including:

• Payment processing.
• Website hosting and technology services.
• Data analytics.
• Customer support.
• Cloud storage.
• Order fulfillment.
• Shipping and delivery.
• Fraud prevention and security.
• Marketing and advertising services.

Business and Marketing Partners

We may share certain information with business and marketing partners who assist us with marketing, advertising, analytics, and promotional activities.

These partners may process information in accordance with their own privacy policies and applicable laws.

When You Request or Consent

We may disclose your information when you specifically request or authorize us to do so, such as when you choose to use certain third-party services, social media features, integrations, or other services.

Legal and Business Transactions

We may disclose information when necessary in connection with:

• Legal obligations.
• Government or law-enforcement requests.
• Court orders or other valid legal processes.
• Enforcement of our terms and policies.
• Protection of our rights, customers, or Services.
• A merger, acquisition, sale, restructuring, bankruptcy, or other business transaction.

Relationship With Shopify

Our Services are hosted by Shopify.

Shopify collects and processes personal information relating to your access to and use of our website and Services in order to provide and improve its services.

Information you submit through our website may be transmitted to and processed by Shopify and other third parties that support our business. These service providers may be located in countries other than your country of residence.

Shopify may also process information relating to your interactions with our store and other Shopify merchants to provide certain enhanced features and services.

For more information about how Shopify handles personal information, please review the Shopify Consumer Privacy Policy:

https://www.shopify.com/legal/privacy

Depending on where you live, you may also have certain rights relating to information processed by Shopify through the Shopify Privacy Portal:

https://privacy.shopify.com/en

Third-Party Websites and Links

Our Services may contain links to websites, applications, or online platforms operated by third parties.

If you follow a link to a website or service that is not owned or controlled by Sunkissed Skincare, you should review that third party’s privacy policy, security practices, and terms of service.

We are not responsible for the privacy, security, accuracy, completeness, or reliability of information provided by third-party websites or services.

Information you voluntarily share on public or semi-public platforms, including social networking websites, may be visible to other users and may be used by those platforms according to their own policies.

Children’s Data

Our Services are not intended for children under the age of majority in their applicable jurisdiction.

We do not knowingly collect personal information from children under the applicable age of majority.

If you are a parent or legal guardian and believe that a child has provided us with personal information, you may contact us using the contact details provided below and request that the information be reviewed and, where applicable, deleted.

Security and Retention of Your Information

We take reasonable measures to help protect your personal information from unauthorized access, use, alteration, disclosure, or destruction.

However, no security system is completely secure, and we cannot guarantee that your personal information will always be completely secure.

Information transmitted over the internet may not be completely secure while in transit. We recommend that you avoid sending sensitive or confidential information through unsecured communication channels.

We retain personal information for as long as reasonably necessary to:

• Provide our Services.
• Maintain customer accounts.
• Process transactions.
• Fulfill legal or regulatory obligations.
• Resolve disputes.
• Enforce our agreements and policies.
• Protect our business and customers.

The specific retention period may vary depending on the nature of the information and the purpose for which it was collected.

Your Rights and Choices

Depending on where you live and subject to applicable law, you may have certain rights relating to your personal information.

These may include:

Right to Access

You may have the right to request access to personal information that we hold about you.

Right to Delete

You may have the right to request deletion of personal information we maintain about you, subject to applicable legal requirements and exceptions.

Right to Correct

You may have the right to request correction of inaccurate or incomplete personal information.

Right to Data Portability

In certain circumstances, you may have the right to receive a copy of your personal information and request that it be transferred to another service provider.

Managing Communication Preferences

You may opt out of promotional emails or other marketing communications by using the unsubscribe option provided in our communications.

Even if you opt out of promotional communications, we may continue to send non-promotional communications relating to your orders, account, transactions, or other necessary Services.

Exercising Your Rights

You may contact us using the contact details provided below if you would like to exercise any privacy rights available to you.

We may need to verify your identity before processing certain requests.

Your rights may vary depending on your location and applicable law, and certain requests may be limited or declined where permitted by law.

Complaints

If you have concerns or complaints about how we collect, use, or process your personal information, please contact us using the contact details below.

Depending on your location, you may also have the right to contact the relevant data protection or privacy authority.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, Services, technology, legal requirements, or other operational reasons.

When we make changes, we will update the “Last updated” date at the beginning of this Privacy Policy.

We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information.

Contact Us

If you have questions about this Privacy Policy, our privacy practices, or your personal information, you can contact us at:

Sunkissed Skincare
Address: 19/4A1A, Thindal–Villarasampatty Road,
Before Gem City Arch,
Villarasampatti, Erode,
Tamil Nadu – 638012, India

Website: https://sunkissedskincare.in/